Frequently asked questions

A VPN encrypts your traffic and hides your real IP address. It protects your data on public Wi-Fi — in a café, an airport, a hotel — and keeps outsiders from seeing what you do online.

Install the app and sign in — with Google, Yandex, Telegram or e-mail. A free-trial button appears on the home screen and on the Premium screen: tap it and 3 days of Premium start right away. No bank card needed. The trial is granted once per account and works on one device. The button is visible without signing in too, but the app asks you to sign in first — otherwise there is nothing to attach the subscription to.

Speed depends on the route to the server and on node load. Our node in Finland gives a short route, so video usually plays smoothly. If it still buffers, try another server and check your own connection speed with the VPN off.

Xray (VLESS + Reality) is the primary protocol and AmneziaWG the backup. Both use modern encryption. If a connection over the primary protocol cannot be established, the app switches to the backup on its own — no action needed from you.

An app for Android 8.0 and newer and a client for Windows 10 and 11. iOS will come later.

The trial is full Premium for 3 days on one device. When it ends, VPN access pauses until you pay, and the app offers a subscription — from 199 RUB a month. Nothing is charged on its own: we never store your card and there is no auto-renewal.

From 199 RUB a month for one device; three devices cost 329 RUB a month, 849 RUB for three months, 1490 RUB for six months and 1990 RUB for a year. An extra device on a running subscription is 120 RUB a month. The full table is on the Pricing page.

One device during the trial. Up to three devices at once on Premium, depending on the plan. Extra devices for a running subscription are bought in the Telegram bot @FreeSkyAppBot — 120 RUB per device per month.

Right in the app — by bank card or SBP: the payment page opens in your browser, we never store your card, and the subscription activates on its own. The second way is your account on the website, freesky.app/en/account: sign in with the same account, pick a plan and pay by card or SBP. The third is the Telegram bot @FreeSkyAppBot: card and SBP there too.

You do not need Telegram — payment is built into the app and into your account on the website (freesky.app/en/account). Sign in (Google, Yandex or e-mail), open the Premium screen, pick a plan and a method — card or SBP. The payment goes through in your browser and the subscription activates on its own, usually within a minute. The bot remains a fallback for when Telegram is available.

No — Premium is a one-time purchase for the chosen period and does not auto-renew; to continue, subscribe again in the app or in the Telegram bot. For refunds, email support@freesky.app; the terms are on the Refunds page.

No. We do not store activity logs and we do not track the sites you visit. Traffic is encrypted with modern protocols.

A VPN is a legal privacy tool in many countries. You are responsible for complying with your local laws.

The Service is operated by Arkona Development LLC, a company registered in the Republic of Armenia. The infrastructure and data processing are located outside Russia. Full details and the governing law are set out in the Privacy Policy and the Terms of Use.

Yes — for the trial, for payment and for moving a subscription to another device. You can sign in with Google, Yandex, Telegram or e-mail with a password. The account is what lets a subscription be restored: without it, it would be lost along with a reinstall of the app.

The app gives you a personal referral code — one link invites any number of friends. Your friend gets 100 RUB off their first Premium, and you get 100 RUB off your next purchase. The credit is granted once your friend has paid, and applies one per purchase.

Two ways: email support@freesky.app, or open our Telegram bot @FreeSkyAppBot and tap the support button («Поддержка») — your message reaches an operator and the reply arrives in the same chat. The bot speaks Russian; we answer in English too.

Check your internet, switch the server and try again. If it still fails, contact support.